The driver of the operational errors may be due to vague instructions or unofficial knowledge exchange. The Protocolo Operacional Padrao is one of the primary contributors of quality improvement initiatives, as it determines the steps and checkpoints that can be approved. The employees are able to avoid assumptions and memory, and this greatly reduces the likelihood of making mistakes. The other strength of the Protocolo Operacional Padrao which is also a strong one is that it allows the easy troubleshooting in the case of problems, as it is easy to determine whether one has deviated or not.
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